At HotHead Agency (“HotHead,” “we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, subscribe to our email or SMS/text marketing, or otherwise interact with us. We comply with applicable U.S. laws and regulations, including the California Consumer Privacy Act (CCPA), the Telephone Consumer Protection Act (TCPA), CAN-SPAM, and other relevant federal and state requirements.

• Identifiers – Name, email address, phone number, company name, job title.
• Internet/Device Activity – IP address, browser type, device information, operating system, and interactions with our site, emails, and text messages.
• Commercial Information – Records of products or services purchased, considered, or other purchase history or preferences.
• Marketing & Engagement Data – Email and SMS interactions such as opens, clicks, replies, opt-in/opt-out status, and response metrics.

• Directly from you when you subscribe to emails or SMS, fill out a form, make a request, or contact us.
• Automatically through cookies, pixels, and similar technologies when you use our website or engage with our emails or text messages.
• From third parties such as service providers, marketing/analytics partners, or publicly available sources.

• Send marketing communications via email and SMS, including updates, promotions, and personalized content.
• Improve our services by analyzing engagement and user behavior to enhance performance and relevance.
• Provide support by responding to inquiries and assisting users.
• Comply with legal requirements and enforce our terms and policies.

Opt-out: You can unsubscribe from emails using the unsubscribe link in any message. For SMS, reply STOP to opt out or HELP for assistance. Message and data rates may apply. Message frequency varies.

• Your consent – when you opt in to receive email and/or SMS communications.
• Legitimate business interests – including operating, securing, and improving our marketing and services.
• Legal obligations – where processing is required by law.

• Know what personal information we collect, use, and share.
• Request access to your personal information.
• Request deletion of your personal information.
• Opt out of the sale or sharing of personal information (we do not sell personal information).

To exercise your rights, please contact us at contact@hotheadagency.com.

• Email and SMS service providers – to deliver and manage campaigns and maintain opt-in/opt-out preferences.
• Analytics and technology partners – to track engagement, improve performance, and support site functionality.
• Legal or regulatory authorities – when required by law or to protect our rights.

All service providers must handle your information in accordance with this Policy and applicable law.